Cancellation Policy
At AVIR NY, every piece of jewelry is crafted with care and precision, tailored to meet the highest standards of quality and design. Since all our pieces are made to order, we have implemented a cancellation policy that aligns with our commitment to delivering exceptional craftsmanship while ensuring a seamless production process.
We gladly accept cancellations within 6 hours of placing your order. This time frame allows us to accommodate your request before the creation of your custom jewelry begins. Once the 6-hour window has passed, the production process will already be underway, and we are unable to process cancellations.
This policy ensures that our team can focus on bringing your vision to life with minimal disruption to our made-to-order system. We encourage customers to review their orders carefully before placing them to avoid the need for changes or cancellations.
We appreciate your understanding and support of our sustainable and personalized approach to jewelry making. If you have any questions or concerns regarding your order, please feel free to reach out to our customer service team or send us a direct message. contact@avirnewyork.com